Terms of purchase for Online Studios Gallery
When making an art purchase on Art Nordic’s online gallery, it’s important to understand the terms and conditions that apply to your transaction. We value our customers’ trust and want to ensure your purchases are covered by clear and fair terms. Below you will find our terms and conditions:
If you have any questions regarding these terms (including technical questions), please contact Art Nordic’s customer service at . For more information, please visit our website.
Order on Art Nordic’s Website
- Visit the Art Nordic website and find the artwork you are interested in.
- Click the “Buy” button and add the artwork to your shopping cart.
- Follow the on-screen instructions to complete your order.
- We will contact you within 3 business days to arrange delivery and invoicing.
The agreement between you, Art Nordic and the artist
Once you have submitted your order, you will receive a confirmation from us that we have received your order. Please note that this does not constitute an acceptance of your order. Your order constitutes an offer to purchase a product from one of our artists and implies an obligation to pay for the product. Further agreements regarding payment, invoicing and delivery will be made subsequently. Should the work have been sold simultaneously with your order, the order will be canceled and you will be notified.
Right of withdrawal
As a private customer, you always have a 14-day right of withdrawal from the moment you receive your goods. This allows you to return the work within this period if you wish to cancel your purchase. Please note that the right of withdrawal applies from the date of receipt and the work must be returned in the same condition as it was received. You are responsible for any shipping costs associated with the purchase and your return.
Complaints
We comply with the rules of the Danish Sale of Goods Act, which means you have the right to complain for 24 months. If you find any errors or defects in the purchased works, please contact the artist.
Delivery and Shipping
We strive to deliver the purchased work to you in a fast and reliable way. Delivery costs may vary depending on your location and the size of the yard. After placing your order, we will contact you personally to arrange delivery details and payment.
Prices and Payment
Our prices are quoted in Danish kroner (DKK) and euros (EUR). You can choose the currency that suits you best. Prices include Danish artist VAT of 5% for the artwork and 25% for shipping. Payment is made via invoice and you will receive an updated invoice if there are any changes to your order.
Privacy policy
We respect your privacy. We do not share your information with third parties unless it is necessary to complete a transaction. We do not sell your personal information without your permission. Read more in our interpretation statement.
Disclaimer
Art Nordic does not accept liability for goods or services purchased on our website. You release us from liability for the activities and ads of other users. Art Nordic is not liable for any loss, including loss of money, goodwill, reputation or other indirect or direct consequential loss that may arise from the use of our website and services.
Complaint
If you as a consumer wish to complain about your purchase, please contact the artist directly by phone or email to find a solution. If a solution cannot be reached, you can file a complaint to Center for Klageløsning, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark, www.forbrug.dk
Dispute
Any disputes shall be settled in accordance with the general rules of Danish law.
Validity
These terms apply unless otherwise stated on our website. We reserve the right to revise and amend these Terms from time to time.
We hope that these terms and conditions provide you with clarity and security when dealing with Art Nordic and our exhibitors. If you have any further questions or concerns, please feel free to contact us.